How to make a complaint

Complaint lodge procedure and download application form


Overseas Pakistanis

Frequently Asked Questions

(FAQs) about Complaints

Weekly Schedule of Hearings

List of fixed cases for hearing

(Offices Wise)

Message from Honourable Wafaqi Mohtasib (Ombudsman)

Welcome to the website of Wafaqi Mohtasib. My team and I are here to help you resolve your grievances against federal government agencies. We would ensure prompt redressal of your grievances.
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Check Status of Complaints

One Window Facilitation desk at International Airports

By taking a cognizance of the difficulties of Overseas Pakistan, the Federal Ombudsman of Pakistan ordered to establish One Window Facilitation Desks at 08 International Airports of Pakistan, where representatives of 12 Federal Agencies remained present round the clock. On these Facilitation Desks, more than 175,000 passengers have been facilitated, as yet. Any passenger in the International departure/arrival lounges can use the services of this desk.

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Job opportunity on contract basis under Article-20 of P.O.1 of 1983 for the Wafaqi Mohtasib Secretariat (WMS) Regional Office Khuzdar
March 31, 2023 Apply Now
Job opportunity on contract basis for Commissioner/Consultant Informal Resolution of Dispute (IRD) in various Regional Offices of WMS
March 31, 2023 Apply Now