- For complaints, general inquires contact us on 1055 and for children contact us 1056.
- Complaints can be sent directly to the Wafaqi Mohtasib (Ombudsman) secretariat over email ( firstname.lastname@example.org), fax: 051-9217224, post (Wafaqi Mohtasib's Secretariat, 36 Constituiton Avenue G-5/2, Islamabad).
Federal Ombudsman, Syed Tahir Shahbaz chairing a progress review meeting of CDA on development of different projects of Islamabad. Chairman CDA, Mr. Amer Ali Ahmed briefing the Federal Ombudsman on 20th August 2021.Read More
Meeting chaired by Dr. Inam-ul-Haq Javeid (Grievance Commissioner for Overseas Pakistanis-Wafaqi Mohtasib Secretariat) with Focal Persons of 11 Agencies regarding One Window Facilitation Desk established by Wafaqi Mohtasib Secretariat at Faisalabad International Airport to facilitate Overseas Pakistanis. (15.07.2021)Read More
Group photo of Federal Ombudsman Syed Tahir Shahbaz, Federal Tax Mohtasib Mr Mushtaq Ahmad Sukhera, Ombudsman for Protection Against Harassment at Workplace Ms. Kashmala Tariq, Federal Insurance Ombudsman Dr. Muhammad Khawar Jameel and Banking Ombudsman Mr. M. Kamran Shehzad with the Hon'ble President of Pakistan on 13 July 2021.Read More
A group photo of Hon'ble Federal Ombudsman, Syed Tahir Shahbaz, Federal Secretary, Dr. Jamal Nasir and Senior Advisor, Mr. Ejaz Ahmed Qureshi with the hon'ble President of Pakistan, Dr. Arif Alvi on the eve of presentation of Annual Report 2020 on 8th March 2021.Read More
Message from Honourable Wafaqi Mohtasib (Ombudsman)
Welcome to the website of Wafaqi Mohtasib. My team and I are here to help you resolve your grievances against federal government agencies. We would ensure prompt redressal of your grievances.
Check Status of Complaints
One Window Facilitation desk at International Airports
By taking a cognizance of the difficulties of Overseas Pakistan, the Federal Ombudsman of Pakistan ordered to establish One Window Facilitation Desks at 08 International Airports of Pakistan, where representatives of 12 Federal Agencies remained present round the clock. On these Facilitation Desks, more than 175,000 passengers have been facilitated, as yet. Any passenger in the International departure/arrival lounges can use the services of this desk.Read More
News Bulletin (English Version) April - June 2021
News Bulletin (Urdu Version) April - June 2021
English Press Clipping 15-07-2021
Urdu Press Clipping 15-07-2021
English Press Clipping 14-07-2021
Urdu Press Clipping 14-07-2021
Urdu Press Clipping 30-6-2021
English Press Clipping 30-6-2021
Press Clipping 25-06-2021
Urdu Press Clipping 19-06-2021