How to make a complaint

Complaint lodge procedure and download application form

Online Complaint

Lodge complain by filling a form

Frequently Asked Questions

(FAQs) about Complaints

Weekly Schedule of Hearings

List of fixed cases for hearing

(Offices Wise)


National Commission on Children

Message from Honourable Wafaqi Mohtasib (Ombudsman)

Welcome to the website of Wafaqi Mohtasib. My team and I are here to help you resolve your grievances against federal government agencies. We would ensure prompt redressal of your grievances.
Read More

Check Status of Complaints

One Window Facilitation desk at International Airports

By taking a cognizance of the difficulties of Overseas Pakistan, the Federal Ombudsman of Pakistan ordered to establish One Window Facilitation Desks at 08 International Airports of Pakistan, where representatives of 12 Federal Agencies remained present round the clock. On these Facilitation Desks, more than 175,000 passengers have been facilitated, as yet. Any passenger in the International departure/arrival lounges can use the services of this desk.

Read More
  • Press Clipping 25-11-2021
  • Press Article 26-11-2021: Daily Pakistan Islamabad, Wafaqi Mohtasib aur Muft Insaaf by Rohail Akbar
  • Press Article 26-11-2021: Daily Mashriq Lahore, Wafaqi Mohtasib aur Muft Insaaf by Rohail Akbar
  • Press Article 26-11-2021: Daily Mashriq, Muft aur fori insaaf by Muhammad Afzal Mughal
  • Press Article 28-11-2021: Rawa Saal me Wafaqi Mohtasib Secretariat ki Karkardegi by Zia ul Haq Sarhadi
  • English Press Clipping 22-11-2021
  • Urdu Press Clipping 22-11-2021
  • Press Clipping 18-11-2021
  • English Press Clipping 5-11-2021
  • Urdu Press Clipping 5-11-2021
Latest Jobs
Vacancies are available at Wafaqi Mohtasib Secretariat Regional Offices, Lahore, Quetta, Sukkur and Hyderabad
January 01, 2022 Apply Now