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Values System

The values system encapsulated in the Vision, Mission and Values statements, is a shared vision of the institution, developed by our officers. This values system will shape our strategic direction, serve as the overarching standards for our work and reflect our principles, work ethics and organizational culture.

VISION

To promote high standards of governance, accountability and efficiency through administrative justice services.

MISSION

To redress public grievances in a fair, prompt and transparent manner.

VALUES

Fairness
Integrity
Continuous Improvement
Transparency
Independence
Promptness
Confidentiality
Accessibility
Informality
Client friendliness

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5th September, 2009

Mr. Junaid Iqbal Ch. has assumed the charge of the Secretary of the Wafaqi Mohtasib (Ombudsman)'s Secreatriat, Islamabad on 5th September, 2009.


30th June, 2009

The Regional Office Faisalabad has been shifted to its new premises on 30.06.2009 i.e. 24/Z/13-A, Behind Chenab Market, Susan Road, Madina Town




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