With a view to implementing its strategic vision, the Wafaqi Mohtasib (Ombudsman) has undertaken a number of initiatives to improve its efficiency, effectiveness and quality of its services. In this respect, the Ombudsman has entered into purposeful partnerships with the UNDP, UNICEF and the ADB, for strengthening its systems and building its capacity for improved service delivery. There are three main initiatives underway, details of which can be seen by clicking on the links below.

• Strengthening of the Public Grievance Redress Mechanisms (SPGRM)

• Responsible, Enabling and Accountable Systems for Children’s Rights (REACH)

• Strengthening of the Asian Ombudsman Association (AOA)

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