Children's Complaint Office
It's all possible
Tel # 051-9252357
051-9252391-4
Complaints@mohtasib.gov.pk
News & Events
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Advocacy Campaign Launched
A communication campaign has been launched by the CCO. Advertisements, in Urdu, English and Sindhi, have been placed in national and regional newspapers. CCO advertisements have also been aired on radio. Moreover, the campaign includes interviews of HCCO in print and electronic media. Through his interviews the HCCO has highlighted the rights of the child, the CCO and complaint procedures. Brochures, as part of the communication campaign, in simple language (Urdu and English) have been developed and disseminated among the public. -
Networking with Civil Society Organizations Initiated.
The Head of the Children’s Complaint Office visited and met the heads of several NGOs working on child rights in Islamabad, Lahore, Peshawar and Karachi. The meetings were informative and laid the ground for future collaborations between the CCO and the civil society. Many of the NGOs have offered to disseminate information about the CCO among the communities they work with and have indicated interest in participating in the monitoring of the NPA. The NGO Sahil has offered to disseminate CCO brochures among the subscribers (3000) of their magazines. The head of Plan Pakistan requested CCO information brochures for dissemination among the Islamabad Police during the ‘Police Training and Capacity Building for Democracy and Human Rights’ workshop. The Rural Support Programmes Network has also disseminated the CCO brochures among their beneficiaries based in 103 districts of Pakistan.
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Baseline Study on the Status of Compliance of Federal Agencies Responsible for Child Protection.
The Children’s Complaints Office not only aims to redress children’s grievances but to also improve coordination and policy dialogue between public sector agencies responsible for oversight on child rights issues and other stakeholders. To analyze the current gaps in the system the Children’s Complaints Office has commissioned a ‘Baseline Study on the Status of Compliance of Federal Agencies Responsible for Child Protection with the UNCRC’. The overall objective of the study is to strengthen capacity in the federal agencies for addressing children’s rights, effectively, transparently and efficiently. - Children’s Complaint Office launched School Visit and Child Rights Club initiative.
Effective, swift and organized mobilization of children and youth to raise awareness about the Children’s Complaint Office (CCO) and its grievance redress services is a crucial step in the Children’s Complaint Office’s awareness campaign. The CCO plans to establish Child Rights Club in schools in Pakistan. One student from each school will be selected and trained by the CCO. The students will be expected to set up the child rights club in the school, as presidents of the club, and disseminate knowledge in their respective schools. The CCO staff is also giving presentations on the CCO and the UNCRC in different schools.
- Advisor/Head CCO chaired the seminar
The Head of the Children’s Complaint Office presided over a seminar on child rights organized by the Sindh Ombudsman’s Office on 22nd Jan, 2010. His presentation on the CCO and its progress was greatly appreciated by the participants. - Advisor/Head CCO visit to Peshawar
The HCCO’s visit to Peshawar to meet with key officials in the provincial government resulted in an agreement / approval to set up a Provincial Ombudsman and Children’s Complaint Office in NWFP. Drafting of the relevant bill is underway. - CCO website Launched
To raise awareness about the CCO and complaint procedures a website has been launched. The website is integrated with the Wafaqi Mohtasib Secretariat’s website and is available in both English and Urdu.